Each license allows you to assign HTML applications to a device using any of the following: Traffic Analysis—Helps you to determine if you are using your incoming, outgoing, and bi-directional trunks efficiently. Mitel Business Reporter Mitel Business Reporter is a comprehensive call costing solution for the MiVoice Business platform that is available as either a single site or multi-site solution, and can optionally be integrated with MiContact Center Enterprise and Business Edition.
This type of license is consumed while the console is in "Operator Present" state. Although these are the maximum possible configuration values, please see the MiVoice Business Engineering Guidelines for the recommended maximums.
A single Multi-device Suites license is consumed when a suite is programmed on the Multi-device Suites form. However, the group or suite has a Multi-device Users or Multi-device Suites license which one person can use at a time in order to receive full telephony service.
When console changes to "Operator Absent"state the license is returned to the pool for use by other MiVoice Business Consoles.
Monitor usage and establish call patterns for departments and work groups Track, report, and control telecommunication costs Perform cost recovery and carrier bill reconciliation Know if costs are excessive because employees are sharing toll free lines, calling restricted numbers, or calling their friends long distance MiVoice Business Reporter Call Accounting allows you to: Deleting a present MiVoice Business Console from the primary controller in ESM, or through an SDS sync action sync from a secondary that does not have a console configured to a primary that does have a console configured.
Failover of a present MiVoice Business Console from the primary to secondary controller. Resilient consoles require licences while connected to their primary controller only. The number of locally allocated IPU licenses has changed, therefore the IP and Multi-device Users consumed fields have been recalculated.
Unable to change "Multi-device Users". The prime member of the group has access to full telephone functionality and can be programmed on the same forms as Full Service This Service Level indicates that the directory number DN is assigned to a standard user and device with full telephony functionality.
Subscriber Services—Enables you to charge back departments, employees, and customers using markup or discount pricing. If a MiVoice Business Console is unable to obtain an Active Operator license because they are all in use, the user is presented with the option of forcing another console Absent to free up its license.
If you attempt to decrease the value of this field to below the number of MDU licenses currently consumed, the system displays the following message: If there is not enough MDU licenses to compensate for the decrease in this field, the transaction fails and the following error message is displayed: Changes are updated immediately without a reboot.
Changes from a non-zero value to any other value are updated immediately without a reboot. The maximum number of licenses available varies by controller type as follows: After each transaction, the system displays the following warning, then recalculates and updates the affected fields: You can also decrease the value of this field to below the number of currently consumed licenses, if there is enough MDU Licenses available to compensate for the decrease.
See MdUG Limits for more information. Closing the MiVoice Business Console application. May 14, · Mitels call reporting software offers full historical reporting for sales rooms, call centres and customer service based businesses.
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Mitel Business Reporter is a comprehensive call costing solution for the MiVoice Business platform that is available as either a single site or multi-site solution, and can optionally be integrated with MiContact Center Enterprise and Business Edition.
Mitel provides complete solutions for your business communications needs. Easily stay connected to your customers and employees anytime, anyplace. May 14, · Mitels call reporting software offers full historical reporting for sales rooms, call centres and customer service based businesses.
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